Frequently Asked Questions
Everything you need to know about your MIDHOURS experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but usually arrive within 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are MIDHOURS products ethically sourced?
Yes, we prioritize sustainability and ethical labor practices. We work exclusively with certified manufacturers who ensure fair wages and safe working environments.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.